What does an operations manager do? Everything, right?
Although I don’t feel equipped or even inspired to offer any real solutions here (this is more of a venting session), I wanted to write a post about this topic because the oft ambiguous role of an operations manager/director is a phenomenon I’ve experienced personally in my journey as a non-profit manager. I’ve also worked with a variety of organizations that employ individuals in similar roles, and often wonder if these folks feel the pressure of having to know and do every
