What does that even mean?
I recently shared a post on my social media channels about a generally accepted operational definition of “capacity building”, which I think is a bit of mystery to many, including those who you use the term regularly. That got me thinking – are there other phrases and buzzwords that we throw around in our sector that are just as unclear even to the folks that use them? Here are a few that, admittedly, were puzzling to me for some time (so grateful for the fantastic, compreh
